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Question

Why can I not save templates

  • August 23, 2024
  • 2 replies
  • 258 views
V
New Voice
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Getting this error when saving DOCGEN_PROCESSING_FAILURE 

 

Cannot save any template.   Is this going to be fixed or we need to look for another solution?

    2 replies

    mshealy
    Established Contributor
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    • mshealyEstablished Contributor
    • Established Contributor
    • August 23, 2024

    @VentureCapitalCross I would suggest sending a step by step as to how you got this error.  Its hard to troubleshoot without it.

    Denise
    A
    Docusign Employee
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    Hi @VentureCapitalCross,

     

    I hope you are doing well.

    I would like to confirm if you could solve your issue?           

    If so, we would really appreciate it if you could share the solution and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

     

    Best regards,   

     

    Alejandro R. | Docusign Community Moderator   

    "Select as Best" below if you find the answer a valid solution to your issue!   

     

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