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Im curious about when somebody is CC'd on a Docusign, when do they actually get notified of the Docusign. Is it only when its completed?

I was assuming that when its sent out, the CC'd parties all see the Docusign going out (basically like a standard email) so I was relying on the CC'd parties being aware the Docusign has been sent out. I was just told they only see it AFTER its completed, so the CC'd party does not know the Docusign has been sent and potentially waiting for the signing parties need to sign. Is this true?

Have set router order for this envelope? could you share the history of this envelope in the more action.

 

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Hi @singhanubhav,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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