Hi,

Thank you for reaching out here in the DocuSign Community.  

I am sorry to hear that you are unable to log into DocuSign eSignature.

The issue you are experiencing is probably part of an ongoing outage in our NA2 server.

Our engineering team is aware of the situation and is actively working towards a fix.

You are welcome to follow the status of the situation through our Server Status Dashboard or by opening a support case and one of our Support Experts will follow up accordingly.

I apologize for any inconvenience this may cause, feel free to let me know if I can facilitate anything else in the meantime and I will gladly look into it as soon as possible.

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Best" below if you find the answer a valid solution to your issue! 

I have been having issues loggin on to Docusign through my personal account. I have reset my password about 5x and the result is always the same: Invalid login. I have cleared my cache, deleted cookies, and tried a different browser, but the result is always the same. I had to create another account, which I am using now to post this. Is there any fixes to this?