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The envelope I initially sent on the 21st of January was voided just recently. I wasn't able to keep track and missed the date it was to lapse.

Is there a way to un-void it?

Only one signatory was able to sign and upload a couple of documents. I need to download those documents with the "VOID" label.

Thanks in advance for any suggestions or ideas that can help me here.

@MomSitter 

No, there is no option to “un-void” an envelope, as this is a final state.

I suggest that you “Create a copy” and re-send the envelope for signature. Then you do not need to prepare the envelope again, but the signer who had already signed needs to sign again on the new envelope.


Thanks, Mrave!

Appreciate your suggestion.

 


Can I adjust the timing on the contract so I don’t reach the time-out void status? I have a pile of voided contracts because of staff turnover. 


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