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Two Factor Authentication

  • January 31, 2025
  • 3 replies
  • 52 views

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Hello

Is it possible to set the 2 factor authentication on the first 2 signers signing the document.

Then for the final signer (3rd signer) to not have any 2 factor authentication configured as it will be an internal staff member to complete the document.

Thanks

Best answer by rodolfo.napay

Hello ​@BanksW ,

Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!

 

We do not have a 2-factor authentication option for signers. Instead, we have Identity Verification options, and you can set them up for specific envelope recipients.

You can get additional information regarding these features from this link:

Add Identity Verification Configurations

Please note that these options are Paid Features, and you might need to purchase them before you can use them on your account.

 

Looking forward to your message.

Best regards,

Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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3 replies

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  • Community Moderator
  • 162 replies
  • Answer
  • February 5, 2025

Hello ​@BanksW ,

Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!

 

We do not have a 2-factor authentication option for signers. Instead, we have Identity Verification options, and you can set them up for specific envelope recipients.

You can get additional information regarding these features from this link:

Add Identity Verification Configurations

Please note that these options are Paid Features, and you might need to purchase them before you can use them on your account.

 

Looking forward to your message.

Best regards,

Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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  • Author
  • Newcomer
  • 1 reply
  • February 5, 2025

Great - this is clear. Thank you.


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  • Community Moderator
  • 162 replies
  • February 6, 2025

Hello ​@BanksW ,

 

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Best regards,

Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!