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Rustyboy12
Newcomer
Newcomer
February 8, 2024
Solved

To change your permissions, an account administrator must update your permission profile.

  • February 8, 2024
  • 2 replies
  • 365 views

How do I contact an account administrator?

Best answer by David.Schmitz

@Rustyboy12 After you login go to the upper right and select the “?”.  At the bottom of that popup there might be a Contact listed if there was a responsible Admin for your DocuSign Account. If no contact details then I would first suggest going to your IT Dept and asking. Last option is to check with DocuSign Support to see if they can provide a name/email.

2 replies

Hero
February 8, 2024

@Rustyboy12 After you login go to the upper right and select the “?”.  At the bottom of that popup there might be a Contact listed if there was a responsible Admin for your DocuSign Account. If no contact details then I would first suggest going to your IT Dept and asking. Last option is to check with DocuSign Support to see if they can provide a name/email.

Docusign Employee
February 22, 2024

Hi @Rustyboy12,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.