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Newcomer
December 20, 2024
Question

Signature placment issue

  • December 20, 2024
  • 3 replies
  • 84 views

Hello there, I have an issue in signature placement, as in local the signature is attached to the related field/tab as you can see in the images, but in staging env with same credential and configuration , it is not working fin
please note that I already added custom document fields
Thank you for support! 

3 replies

Alexandre.Augusto
Docusign Employee
Docusign Employee
December 20, 2024

Hello, ​@Bader 

 

Could you give more details, please? The issue is not clear to me?
What do you to do, exactly?

 

Best,

Alexandre

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Docusign Employee
December 20, 2024

Are you leveraging Auto-place? It sounds like there might be a difference in your implementation between your two Docusign Demo accounts. It also seems like this is from an integration? If you can give more details, that would be helpful! 

Docusign Employee
January 6, 2025

Hello ​@Bader ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!