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how can i fix this

Hi @Alif,

 

Welcome to the Docusign Community!

 

We are glad to have you here and can't wait to help share as much knowledge as possible.

 

I understand that you would like to purchase more envelopes, and I will share more details on the topic. If you are working with a commercial (web) plan, you can purchase extra envelopes by adding more seats to your account in Settings>Change Plan. In the case that you might be working with an enterprise level contract with us, you are welcome to purchase extra envelope batches at any time. You can direct your request to your Account Team or create a new support case routed to the Account Services team, and they will happily assist you through the process.

 

For more details on how to purchase extra envelopes, see:

 

What Is a Seat in Docusign?

 

Feel free to let us know if you need further assistance with this. 

 

Thank you for using Docusign, we hope you have a wonderful rest of your day! 

 

Best regards,

 

Alejandro R. | Docusign Community Moderator  

 

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 


​Hi @Alif,

 

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 


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