Removing a user

Question

Hi! If I remove a user from our paid account, would they be able to set up a "free" signer only account using the same email address?  I want to make sure before I remove a few users that they will still have the capability to sign documents.

Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.Yes, once a user is removed from the corporate account, their emails become freed up so that they can create their personal accounts or their free accounts: https://support.docusign.com/s/articles/What-are-my-options-for-a-DocuSign-Trial-accountAlso, any recipient can sign documents without the need for an account, however, in regard to storage, if they would want a place to lookup documents that were sent to them via DocuSign, they would need at least a free account.Let us know if you need further assistance with this.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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