When clients complete our Docusign, they see the text boxes outlined in red. We want to remove this and have a text box with no outline for them, so they can see it how it looks in the final downloaded document. Is this possible?
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
With the signing resource files it is possible to change the outline color, however, the field will always have a border as it indicates it is a required field and the place a recipient needs to sign. Please view page 13 under Miscellaneous Settings in the Signing Resource Files: Resource Files
Please keep in mind that the color around the box and the box itself will not show in the finished product.
Note: Some advanced features and options are supported only in certain DocuSign plans. Your account plan might not support some options discussed in this help topic. For more information about which options are available for your account, contact your account administrator. Or, visit our Plans and Pricing web page for more details on the features included with your plan.
Compare eSignature plans & pricing
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
