Recipient Photo Attachments - Exclude Envelope ID

Question

Hello.

Along with the completed DocuSign info/signature, I am attempting to collect a photo.  I know how to add the attachment field but the issue I am having is that the photo attachment is returned with the Docusign Envelope ID inserted along the top.  This makes the photo unusable for our company.  Is it possible to prevent the Envelope ID from being added to photo attachments?

Thank you very much for your input & assistance.

Community Expert · Accepted Answer

Hi,Welcome to the DocuSign Support Community!Please see the(https://support.docusign.com/en/guides/ndse-user-guide-envelope-id) Control Envelope ID Placement guide for information on how to remove the Envelope ID.DonnaCommunity Moderator

Community Member · Answer

Thank you very much, I appreciate your response. It appears that I will need to have our IT dept call DocuSign as the option to adjust Stamp Envelope ID does not exist within the Advanced Options pane of my Business Pro account. Also, I would need to remove the ID not only from forms that are sent to the signer, but more importantly, from the attachment photo returned by the signer.

Thanks again,

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