I attempted to sign the document using Docusign, but the signature process was not completed well.
To provide detailed information about the situation, I have arranged screenshots as follows.
I also asked the company's Service team, but I only received the following response.
“Please be advised that as per Access team you have DocuSign access”
Is there a solution to this problem?
- I selected the signing reason and clicked ‘sign’ button
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- click continue button
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- A new popup appears and Input email address and password
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- A new popup appears and then click close
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- Despite clicking "close" at step 4, authentication is still in progress. Click ‘x’ or ‘cancel’ button
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- Repeat the sign process
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Thank you.