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Forum|Forum|1 year ago
September 24, 2024
2 replies
54 views

Trying to get a document from 2020- How can I do that?

Best answer by mr1

@Mary C

If this is a document you sent from your account - you can search under sent/completed - make sure you change the date filter from the default (6 months) to “custom” and change the year to 2020

if this was something sent to you - you should be able to access it by the email sent to you or by requesting the original sender to ‘resend’ a copy.

good luck

mr1

M

mr1

Answer

Respected Advisor

@Mary C

If this is a document you sent from your account - you can search under sent/completed - make sure you change the date filter from the default (6 months) to “custom” and change the year to 2020

if this was something sent to you - you should be able to access it by the email sent to you or by requesting the original sender to ‘resend’ a copy.

good luck

mr1

MR1

A

Alejandro.Ramos

Docusign Employee

Hi @Mary C,

I hope you are doing well.

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If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | Docusign Community Moderator

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