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Miss Signature Summary Page

Forum|Forum|2 years ago
March 27, 2024
3 replies
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One of the docu-signed documents missing signature summary, where do I look for the signature summary page? Thank you.

eSignature

Best answer by Alexandre.Augusto

Hello, @li Zheng

Welcome to the DocuSign Community!

You can go to the Manage page where there are all your envelopes.

Select the envelope that you want to get the Audit trail document (Certificate of Completion), on the right there is the actions button then you can select what to do, on your case, Download.

A pop-up window will show up, select all checkboxes or only the Certificate of Completion. Click in the Download button.

Check your Downloads folder to open the downloaded file.

I hope that helps,

Alexandre

Alexandre.Augusto

Answer

Docusign Employee

Hello, @li Zheng

Welcome to the DocuSign Community!

You can go to the Manage page where there are all your envelopes.

Select the envelope that you want to get the Audit trail document (Certificate of Completion), on the right there is the actions button then you can select what to do, on your case, Download.

A pop-up window will show up, select all checkboxes or only the Certificate of Completion. Click in the Download button.

Check your Downloads folder to open the downloaded file.

I hope that helps,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

A

Alejandro.Ramos

Docusign Employee

Hi @li Zheng,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

C

CannonTRP

Newcomer

Webform review summary page does not show before signature page

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.