Merge two DocuSign Accounts with the same email address

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Is there a way to merge two DocuSign accounts with the same email address? One account was the free version, and the other is our paid, production account.

C

Community ExpertAnswer

Docusign Employee

Hello,

Thank you for reaching out here in the DocuSign Community.

Currently, there is no option to merge accounts, this is the closest option that we offer, https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twa1578456463932.html&_LANG=enus.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Community Expert

Answer

Docusign Employee

Hello,

Thank you for reaching out here in the DocuSign Community.

Currently, there is no option to merge accounts, this is the closest option that we offer, https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twa1578456463932.html&_LANG=enus.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.