Hi Oliver

Check out the link this maybe what you are looking for.

https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=bja1583277435075.html&_LANG=enus

Hi Robert, 

Thank you for your answer. Unfortunately what I understand from this link I used before is that Shared access are not listed in the Acceptable column header values for the user updates CSV file

What I would suggest is that you update the Permissions for them so that you can then manage the users and profiles better.  

So when you have a new users that requires the Shared Access add them to the Shared Access Permissions sets.

You can take an existing Permission Set copy and then amend as required.

Hope that helps

Robert

Hello @Oli.M,

Thank you for reaching out here in the DocuSign Community.

I apologize for the inconvenience, this is a follow-up on your post, I understand that you want to set the Shared Access in bulk.

Unfortunately, this option is not currently available.

You will need to do it manually.

However, any feedback that can improve our users’ experience is always more than welcome. 

If you’re a DocuSign Administrator for a corporate plan, you have the additional option of filing your request directly when you’re logged into your account. You’ll be able to click the “Give Feedback” button at the bottom of the screen to submit your idea.

Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @Oli.M,

I hope you are doing well.

I would like to confirm if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.