I noticed another person had the same problem but his question didn't have an answer.
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I can't seem to make i9 a template.. Doesn't accept the format of pdf...Can someone help me?
Best answer by Community Expert
So you are trying to upload an existing I-9 PDF file and what exactly is the error or message when you attempt to upload? Where did you get the I-9 PDF from?
My recommendation is to use the DocuSign Template Library and import that I-9....(note you need to be a DocuSign Admin on the Account to perform this action.)
https://support.docusign.com/knowledgemarket/article/DocuSign-Template-Library
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