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I can’t get access to my document

  • September 27, 2018
  • 2 replies
  • 54 views

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I had trouble getting into my document so I wanted to request for it to send it again. 

Best answer by Community Expert

You need to reach out to the person who sent you the document. Only they can resend it to you. DocuSign has no access or control over customer documents.

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2 replies

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  • Docusign Employee
  • 1935 replies
  • Answer
  • September 27, 2018

You need to reach out to the person who sent you the document. Only they can resend it to you. DocuSign has no access or control over customer documents.


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Ok thanks​