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Hi, we want to deliver a revision 1.00 document to a customer, and allow them to make markups and comments to share with us, so that we might address them for a Revision 2.00. They are familiar with using Adobe Acrobat for making PDF comments, or using Microsoft Word review tab, but we're not a big fan of delivering Word files.

I understand that editing a document is not possible once it's signed. But is there a method for the customer to freely mark up the document or add comments/callouts? We do not want want to litter the whole document with input form textboxes - too much effort to set up for each document, and it doesn't meet the goal because this is too restrictive, when the comment might point to a particular word on a particular line, or a particular part of a graphic. What are the alternatives?

Hello,

Thank you for reaching out here in the DocuSign Community.

The closest options that we offer are: Use document mark up to negotiate changes and Use comments to ask and answer questions about a document

Note: Some advanced features and options are supported only in certain DocuSign plans. Your account plan might not support some options discussed in this help topic. For more information about which options are available for your account, contact your account administrator. Or, visit our Plans and Pricing web page for more details on the features included with your plan.

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Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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