Instead of using the Approve and Decline buttons, I set up radio buttons for each signer. I gave each radio button an Approve or Decline label and that seems to be working. Would be beneficial if the Approve/Decline buttons did work and did not void the package once declined, if anyone knows how to do this. Thanks 

@sdiel 

As far as I know - ‘decline’ automatically voids the document and there is no way to change this. There is a suggestion in the ‘ideas’ for this to change which you can upvote…

good luck

mr1

@mr1  I went and upvoted the idea. Thanks for that info! 

Hi @sdiel,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

There was no solution for this but a workaround which was helpful. It was good to know that the issue had been posted and I upvoted it. Thanks so much for the help and follow up!