how to fix tiny initial and signature boxes?

Question

Community Expert · Accepted Answer

Hello,Thank you for reaching out to the DocuSign Community.That issue is due to the document having large dimensions, please view issue 3, Cause and Solution A from the following article to fix this: https://support.docusign.com/s/articles/Issues-Uploading-Documents-Common-Errors-Causes-and-Solutions?language=en_US&rsc_301Please let us know if you require further assistance.You can always create a case to have a Support agent work the case with you.https://support.docusign.com/en/contactSupportIf you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.Best regards,Nathaly | DocuSign Community Moderator

Community Member · Answer

Thanks – I appreciate the assistance

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