How to disable completed email notification?

Forum|Forum|2 years ago
February 15, 2024
2 replies
1308 views

How to disable completed email notification

eSignature

Best answer by Michael.Rave

@irfan

You cannot disable the completion email in DocuSign eSignature. It will be sent to all recipients in the workflow, unless it is an embedded recipient for which you can disable the email notifications.

A user is able to configure in his account which email notifications from DocuSign he wants to receive and could opt-out from other email notifications.

DocuSign Support Article on Email Notifications:
https://support.docusign.com/s/articles/How-do-I-manage-my-email-notifications?language=en_US

Michael.Rave

Answer

Docusign Employee

@irfan

You cannot disable the completion email in DocuSign eSignature. It will be sent to all recipients in the workflow, unless it is an embedded recipient for which you can disable the email notifications.

A user is able to configure in his account which email notifications from DocuSign he wants to receive and could opt-out from other email notifications.

DocuSign Support Article on Email Notifications:
https://support.docusign.com/s/articles/How-do-I-manage-my-email-notifications?language=en_US

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

N

nathaly.monge

Docusign Employee

Hello @irfan ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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