Is there a clear answer for this? I've been going all over the place and information is very conflicting in DocuSign's site.
According to a PDF presented as current in DocuSign's site, for a Qualified Signature it is necessary to use a TSP. The document states DocuSign has a 3rd party TSP network that can be used to product documents with Qualified Signatures.
Document:
https://www.docusign.com/sites/default/files/Standards-Based-Signatures-Data-Sheet.pdf
These are the paragraphs:
Figure 1: DocuSign’s EU Standards-Based Signatures Portfolio, with Compliant Standards*
EU Qualified Signature “for legally regulated EU transactions”
*Qualified Signature is currently available via integrations with 3rd party TSPs.
DocuSign provides a choice of native and third-party identity management services through DocuSign’s Trust Service Provider Partner (“TSP”) Program, which includes multiple providers in the EU. The TSP program brings companies that specialize in electronic ID and trust services into a European ecosystem to provide the full range of eIDAS-defined signature types through the DocuSign platform.
On the other hand, there's this page, that unambiguously states DocuSign France is a TSP valid and recognized in all EU states:
https://www.docusign.com/trust/compliance/global_standards
DocuSign France SAS, a DocuSign company, is a trust service provider (TSP) under EU Regulation 910/214 for electronic identification and trust services (eIDAS). As a TSP, DocuSign France provides qualified electronic signatures (QES), qualified time stamps, advanced electronic signatures (AES), and advanced seals recognized by all EU member states. DocuSign France is listed as a qualified TSP in the Trusted List managed by the French IT Security Agency, ANSSI.
These two items are mutually exclusive. I'd like to think DocuSign was approved as a TSP after the first link (and reviewing the TSP list it seems to have been already valid by the time the note about 3rd parties required was written, DocuSign France has not 1 but three TSPs, all seemingly valid since at least 2019).
The previously linked document also from 2017 makes it clear Qualified Signatures are definitively supported. ANSSI specifically lists DocuSign as a TSP that provides qualified signature certificates,
Could it be that DocuSign technically supports qualified signatures but has strategically decided to only deploy it through 3rd parties? Could it be that TSP status was granted recently and is still not deployed widely?
Hi there
So DocuSign does offer the 3 types of signatures. Simple / Advanced / Qualified.
If you want to use the Advanced and Qualified then you need to speak to them to obtain the prices for the additional modules you cannot add these onto free trials or web purchased accounts.
They have different TSP (who issues the certificates) for different countries and requirements.
When you are sending the documents you then need to apply what type of signature you require to be applied when that person signs. So you could have internal people sign using Simple then external use a Qualified.
Regards
Robert
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Interesting Blog Article just published about signatures around the world.
https://www.docusign.com/blog/signing-around-world-digital-signatures
Thank you, This is clear and straightforward. I really appreciate it.
I understand then that once qualified signature has been discussed, negotiated and added then it appears as signature type for signatories in the templates. This makes sense (I'd love
You mention DocSign has different TSP who issue the certificate, but according to the EU they're a TSP since at least december 2019 and can issue their own certificates for all EU countries so they could now be able to provide the service themselves without 3rd party integrations. We would much rather dealing only with DS than involving more parties, if at all possible (esigning is confusing enough for our customers, and our systems are not the easiest to integrate).
Hi
Yes DocuSign do issue certificates. A few years ago they acquired a company in Paris called Opentrust who were a Certificate provider and they merged this into the core business. They also were a provider in the State of California a few years ago not sure if still the same. So they do provide the DocuSign Express Certificate in house which is a simple solution.
Now they do also work with other TSP and they were working on a platform for TSP to integrate into DocuSign to allow them to collaborate and expand the customers. I know they had 2 providers for the Fully Qualified Signature one being idNow in Germany and I cannot remember the other one. There were several TSPs on the Advanced list to be able to have provide that certificate.
So essentially if you purchased from DocuSign they could also include on the contract the Advanced or Qualified Signatures with certain TSPs and with some you would have to sign another agreement depending on the service provided.
Yes agreed it does seem very complicated but it is straightforward if you know what it is you need.
Another great source is the DocuSign legality guide which will let you know the various legal requirements for countries and what type of documents need what type of signature.
https://www.docusign.com/how-it-works/legality/global
Regards
Robert
Need help and assistance with DocuSign feel free to contact me
help@template4u.com
https://www.buymeacoffee.com/icit
Hi,
I am joining the conversation :)
We are polish company and we produce and sign various types of documents. According to the analysis - half of them requires qualified signature, half of them not (electronic signature is enough). So we need to use both.
Our management and authorized employees already (around 5 people) have qualified signatures.
I wanted to be sure, that our polish qualified signature (which we have now) can be use also in Docusign.
Also, we will need to buy more qualified signatures for other employees, who are going to be authorized as well (i guess 5 more).
I've found trusted list in Poland: https://webgate.ec.europa.eu/tl-browser/#/tl/PL .
My question is - how to check if DocuSign is cooperate with at least one of them? Is there any possibility to choose which one I'd like to buy? How does it work if some of our members already have qualified signature and some of them not?
Regards,
Aleksandra
Hi
https://support.docusign.com/en/guides/Use-digital-certificate-based-signatures-for-more-secure-agreements
So the above article lists all the current providers I believe that DocuSign integrate with as TSPs.
It does say on the article that they work with all on the list so I would assume that Poland is on the list so in theory should work.
DocuSign do have the option to allow new TSPs to create and be added to the system but this would require development work which the TSP would need to do or you would need to have done to use them.
Now with the Users the settings for using the Signature types is an account setting so essentially everyone would be able to send a document and request an advanced signature. So you would need to look at using templates to drive the intended signature type.
Hope this helps
Regards
Robert
Need help and assistance with DocuSign feel free to contact me
help@template4u.com
https://www.buymeacoffee.com/icit
This is correct. Any provider in the EU that is in the TSP list is supposedly recognized by all but even if it wasn't, the list itself contains entries for Poland: https://webgate.ec.europa.eu/tl-browser/#/tl/PL
