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I have routed a document for multiple stakeholders, one of the responsible persons to sign is on leave, how can I re-assign another person to replace the original one?

The important part is that the rest of stakeholders signed off the document already.

Hello, 

Thank you for reaching out here in the DocuSign Community. 

You can apply changes to any envelope or recipient that has not been marked as completed.  You would just need to correct the envelope and change the signer's name and email (don't delete the whole tile is it will remove the fields that were assigned to them)

Once a recipient completes their action (or the envelope), the system will not accept any further alterations. 

You can find more details regarding how to correct an envelope, here: 

https://support.docusign.com/en/guides/ndse-user-guide-correct-documents 

If you need further guidance, you can create a Customer Support case and have a Tech Support Expert take a closer look at your setup. 

https://support.docusign.com/en/contactSupport 

If you’re not able to open a Customer Support case via the above link, scroll down further on the page to “More Support Options” and select "I can't reset my password or don't have an account." You will have different options to contact Support.

Please click "Select as Best" below if you found the answer to be a valid solution to your issue!

Best regards,

Nathaly | DocuSign Community Moderator

Thank you for the explanation.

Another thing please, if there is one pending assigned signature and I need to remind/resend the link only to that person, which steps should I follow?

Hello, 

Thank you for reaching back and of course.

You can just use the Resend option, this will send the envelope out to any pending recipient, so it will not affect those who already signed.

Please view the following article: https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=ocl1578456335565.html&_LANG=enus

If you believe that you need further assistance, you can create a Customer Support case and a Tech Expert will be able to help. Please click the link below to open a Support case: https://support.docusign.com/en/contactSupport 

If you’re not able to open a Customer Support case via the above link, you can scroll down the page to “More Support Options” and select "I can't reset my password or don't have an account." You will have different options to contact Support.

Please click "Select as Best" below if you found the answer to be a valid solution to your issue!

Best regards, 

Nathaly | DocuSign Community Moderator

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