I'm looking for a couple of partially signed documents from Nov/Dec 2021 but I was not able to find them.
Once they've expired is there any way to view them or revive them?
Thank you.
I'm looking for a couple of partially signed documents from Nov/Dec 2021 but I was not able to find them.
Once they've expired is there any way to view them or revive them?
Thank you.
Hello,
Thank you for reaching out here in the DocuSign Community.
The documents will always remain in the account unless these have been removed using Document Retention or targeted Purge. Once an envelope is expired, these become voided and can not be unvoided you would either need to create a copy of the document to send out to all recipients for signature or create it from scratch and have all the recipients sign.
For more information on Document Retention: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=frq1583277404325.html&_LANG=enus
For more information on creating a copy of the envelopes: https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=dwd1578456423420.html&_LANG=enus
When searching for the envelopes, have you tried running an envelope report and filtering it out by date or by subject?: https://support.docusign.com/s/document-item?bundleId=cnu1642812012214&topicId=gux1581465542026.html&_LANG=enus
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.