Hi Triin,

You can read about (https://www.docusign.com/how-it-works/legality) eSignature Legality on our website.

The sender must determine how they want to prove the signer's identity. The value and risk associated with the transaction usually dictate how stringent the validation needs to be to ensure that identity. By default, DocuSign uses the signer's email address as a form of identity validation. If you have access to the email inbox, this is one way of proving identity.

But for higher risk transactions that may not be sufficient. So DocuSign offers other methods of validating the recipient (Access Code, SMS, Phone, and Knowledge-Based Authentication) as well as digital signatures which have an even higher standard of identity proof. Read about (https://support.docusign.com/en/articles/What-kinds-of-Recipient-Authentication-are-available) DocuSign Authentication . DocuSign also captures a lot of details in its audit about the signer including their IP address, geolocation, and more that can be used as proof if ever challenged to the authenticity of a signature.

Regards,

Michael

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Do these other methods of validation (such as Access Code, SMS, etc) increase the cost of using Docusign?

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