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May 22, 2024
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How do I remove my signature wrongly placed on document ?

  • May 22, 2024
  • 2 replies
  • 245 views

When I created the envelope with 4 signatories (2 for my company and 2 for the counterpart) it seems that I put my signature for each position - how can i remove the signature for the three other positions ?

Thanks a lot

    Best answer by Alexandre.Augusto

    Hello, @Gerard 

     

    You are welcome to the Docusign Community!

     

    Since you are the Sender of the envelope, you need to click in the Correct button then change/remove the fields from the document, correcting an envelope only permit to change the fields not yet signed by a signer, if it’s already signed you cannot change them.

     

    After concluding the correction, click in the Send button. 

     

    Let me know if I answered your question. Use the @ with my name so I’ll be notified.

     

    Best,

    Alexandre

    2 replies

    Alexandre.Augusto
    Docusign Employee
    Docusign Employee
    May 22, 2024

    Hello, @Gerard 

     

    You are welcome to the Docusign Community!

     

    Since you are the Sender of the envelope, you need to click in the Correct button then change/remove the fields from the document, correcting an envelope only permit to change the fields not yet signed by a signer, if it’s already signed you cannot change them.

     

    After concluding the correction, click in the Send button. 

     

    Let me know if I answered your question. Use the @ with my name so I’ll be notified.

     

    Best,

    Alexandre

    Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
    Docusign Employee
    June 5, 2024

    Hello @Gerard ,


    If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


    Best regards,

    Nathaly | Docusign Community Moderator
    "Select as Best" below if you find the answer a valid solution to your issue!