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How can I change a document and put the correct documentation after I sent it

  • December 15, 2018
  • 3 replies
  • 55 views
C
Docusign Employee
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How can I change a document and put the correct documentation after I sent it

Best answer by Community Expert

Hi,

you can "correct" the envelope to change the documents after you sent it.

Please see the following DocuSign support article on how to achieve this:

https://support.docusign.com/en/guides/ndse-user-guide-correct-documents

If a signer has already signed the document, it is too late to make changes via "correct".

In this case you should void the current envelope and send a new envelope with right documents.

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3 replies

C
Docusign Employee
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  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • December 17, 2018

Hi,

you can "correct" the envelope to change the documents after you sent it.

Please see the following DocuSign support article on how to achieve this:

https://support.docusign.com/en/guides/ndse-user-guide-correct-documents

If a signer has already signed the document, it is too late to make changes via "correct".

In this case you should void the current envelope and send a new envelope with right documents.

C
Docusign Employee
Forum|alt.badge.img

How can I void the envelope and do a new one

C
Docusign Employee
Forum|alt.badge.img

Please see the following DocuSign support article on how to void envelopes:

https://support.docusign.com/guides/ndse-user-guide-void-documents

Please see the following DocuSign support article on how to clone envelopes:

https://support.docusign.com/guides/ndse-user-guide-clone-documents

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