Hello, I am looking for documents related to the purchase of my home in 2020. I have paper copies of a few of them but not the one I am looking for. None of the documents from 2020 are in my docusign currently and I have already tried adjusting the filter to show me all docs but only my current docs show up. I cannot locate the emails for them.
How can I find these documents now? Thank you!
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Unfortunately, if you did not have Docusign at that time, documents would have not been stored in the account. The documents that are stored in the account would only be those that were sent after the account was created.
If you are unable to locate them in your email you would need to contact the sender as they should have access to the document.
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
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Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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