Any idea what the following message is trying to tell me after running a Retrieve script?
“Error calling ListStatusChanges: {errorCode”:”USER DOES NOT BELONG TO SPECIFIED ACCOUNT”,”message”:”The specified User is not a member of the specified Account.”}
I am the administrator, I own the template I used to process the envelope that I’m trying to report on, and I created the Retrieve script. I’m at a loss.
Thank you. Susan
Does the user have multiple accounts?
@justin jiang i only have one account but i am the administrator of eSig and of CLM. not sure if that’s what you are looking for?
Hello
Thank you for reaching out here in the Docusign Community.
I’m sorry to hear that you are getting an error, I understand this happens when you try to use Retrieve.
Are you running this for a specific user? What version of Retrieve are you on?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
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