Envelopes

Hello @bentartist ,

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Nathaly | DocuSign Community Moderator
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I’m the admin and I created 3 users who can send envelopes. If they create any envelopes, I want to see the status on my ID as well as on their user IDs. Is this possible? Kindly advise

Hello @Mohammed Akbar ,

Welcome to the Docusign Community and thank you for posting your concerns!

I understand you are the admin on the account and you would like to see the envelopes they send, however, I’m not quite sure what you mean by “ID”. Are you referring to your account? 

If so, they’re several ways to view the documents your users send. You can find them listed below:

• First one would be to have the users add you as a Receives a Copy on the envelope, this way you can see the envelope directly on your account.
• Another one would be to use Reports to check on the status of the envelopes sent by your user (you will not see the envelope directly on your account): Using Reports
• A third option would be to search for the needed envelopes by using the following link and replacing “{envelopeID}” for the envelope ID on the needed document: https://app.docusign.com/documents/details/{envelopeId} 
• And the last option would be to share the users envelopes with yourself: Shared Access to Envelopes

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hi, so in reference to the original question, if I have one document that needs a total of 13 different signatures or has 13 parties on the same document, that is considered one envelope? 

However, if I hire 13 different employees on the same day, even though they’re signing the same document, I can send it as a bulk mailing where none of them can see the other copies, BUT that counts as 13 different envelopes?

Many thanks!

Hello ​@JBEA,

Thank you for reaching out to the Docusign Community. We are sorry for not getting back to you sooner. 

You are correct. Each envelope you send out with DocuSign counts as one envelope, regardless of how many recipients are included in that single envelope. On the other hand, Bulk Send can efficiently generate separate envelopes to send to many at once. As they are separate envelopes, they do not see copies of other recipients on a separate envelope.

I hope I answered your question. If you found this response helpful, please consider marking it as the 'Best Answer ✅'  by clicking 'Select as Best.' This will help other users with similar questions find it more quickly and empower you to contribute to our Community. Please let us know if you need further assistance. Thank you!

Best regards,

Melanie | Docusign Community Moderator

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