email address editing

Forum|Forum|2 years ago
March 12, 2024
3 replies
266 views

How do I Correct a recipients' address?

eSignature

Best answer by David.Schmitz

@jerryrog If you are the Sender of the envelope, you locate the envelope under you DocuSign UI under Manage >Sent, select the dropdown to the right then “Correct”, update the email address, select Next, select Correct and that will make the necessary changes. The new email address should get a notification to take action.

J

jerryrog

Author

Newcomer

I entered an email address that the recepient (signer) wants me to change to a more current address he uses. How do I make the change?

D

David.Schmitz

Answer

Hero

@jerryrog If you are the Sender of the envelope, you locate the envelope under you DocuSign UI under Manage >Sent, select the dropdown to the right then “Correct”, update the email address, select Next, select Correct and that will make the necessary changes. The new email address should get a notification to take action.

C

Christopher.Alpizar

Docusign Employee

Hi @jerryrog,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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