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Downgrading Account - Will I still have access to documents?

  • March 27, 2024
  • 2 replies
  • 153 views

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I currently have a Business Pro account and am planning on downgrading to the free account before my membership renews. However, I have a lot of documents that I’ve sent and I’m wondering if I’ll lose access to them when I downgrade? Or will I still have access to those? Thanks!

Best answer by Michael.Rave

@HannahP 

Yes, you will still have access to all documents after you downgrade your account.

2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • Answer
  • March 27, 2024

@HannahP 

Yes, you will still have access to all documents after you downgrade your account.


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  • Community Moderator
  • April 12, 2024

Hello @HannahP ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!