Docusign signature

Question

When I receive an email on a docusign form, it does not show my signature. It just says “Docusign” in cursive. I thought that it might just be that I haven't signed into my account. So I log in but when I open the file from my email it still shows the docusign signature. Please advise.

David.Schmitz · Accepted Answer

@reyncadIf you are opening an Envelope and the Signature appears as something like “DocuSign”, then it is possible there is a saved Signature that is being used as the default Signature. Login and go to the Profile Pic in the upper right then select ManageProfile, go to “Signatures on the left and see if there are multiple or if there is one that is there that needs to be deleted.

nathaly.monge · Answer

Hello @reyncad,If you found the providedresponse to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.