DocuSign Admin Not Able to Create New Template!

Forum|Forum|2 years ago
June 10, 2024
2 replies
129 views

The “add new template” button is not there on my DocuSign account. I am the sole admin for my agency so it’s not like I can ask someone else to grant me permission. All the help posts I have read suggest you check with your admin. I am the admin. Please help!

Best answer by JohnSantos

@KellyK - Are you saying that when you go to Templates you don’t have these options?

Would you have access to other accounts where you are not the Admin?

JohnSantos

Answer

Guru

@KellyK - Are you saying that when you go to Templates you don’t have these options?

Would you have access to other accounts where you are not the Admin?

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

N

nathaly.monge

Docusign Employee

Hello @KellyK ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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