Hello @chriswheelermucklellp !

The Document Retention feature only works with envelope status equal to completed, voided, or declined. So, the retention period will only start when your envelopes achieve the final status (mentioned above).

Check more information on this article: Document Retention

Please, let me know if I answered your question!

Thats great, thanks for getting back so soon!

Hi @chriswheelermucklellp,

I hope you are doing well.

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Best regards,

Christopher | Docusign Community Moderator

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