Hello @Vincent ,
Welcome to the Docusign Community and thank you for posting your concerns!
Docusign at the moment does not have a way to add documents to an account, however, if you can send me the envelope ID and your account ID via a private message I can try to locate the envelope and see why it was not stored in your account: Locate a Docusign envelope ID
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!