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Hello,

I completed a document today, and when I log into my account, it doesn't appear. I was able to download it from my emails, but I would like it to show up on my account.

Can we add it with the following information:

  • Envelope ID:
  • Recipient ID:
  • Signer Space version:

Hello @Vincent ,

Welcome to the Docusign Community and thank you for posting your concerns!

Docusign at the moment does not have a way to add documents to an account, however, if you can send me the envelope ID and your account ID via a private message I can try to locate the envelope and see why it was not stored in your account: Locate a Docusign envelope ID

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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