Hello ​@TonyLandais ,

Welcome to the Docusign Community and thank you for posting your concerns!

Would this be to sign a document or send a document out for signature?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello ​@nathaly.monge 

Thank you for your message.

It would be to sign documents.

Best,

Tony

Hello ​@TonyLandais,

Thank you for reaching back and thank you for clarifying.

In that case do you not see the stamp field? Do you not have the option to adopt a stamp? Can you provide a screenshot?

Let us know if you need further assistance with this.

Best Regards,

Nathaly | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Hi ​@nathaly.monge  I am attaching what I have on my iPad from the official app, and this is the same using the web browser (Safari, Chrome...) on mobile.

Cheers

Tony

Hello ​@TonyLandais,

Thank you for reaching back and clarifying, the screenshot really helped.

Unfortunately, stamps at the moment is not supported on the mobile app. However, if your plan is Business Pro or higher it should include this. If you do have one of the mentioned plans, do you see the option if you use a laptop/desktop? If not, it might not be enabled on the back end, therefore, it would be best to open a support case to have it enabled.

If you are not one of those plans, I recommend you upgrade to a plan that does include it: Stamps

Let us know if you need further assistance with this.

Best Regards,

Nathaly | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Hello ​@TonyLandais ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!