Back to Docusign.com
Email is correct.
Can you provide any guidance on how to resolve this error message.
Solved
destination email system provided error message: smtp; 550 Rejected - Content Policy
+1- Newcomer
Best answer by Alejandro.Ramos
Hi
Thank you for reaching out to the Docusign Community.
The “Content Policy” error message makes references to a spam filter in the receiving domain configuration that prevents the message from being delivered. The domain administrators will be in the best position to whitelist our domains so the email can be successfully delivered. You can find more details on how to ensure the right domain settings have been included, here:
Why aren't my signers receiving Docusign Notification emails?
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
+15- Community Moderator
- 2070 replies
- Answer
Hi
Thank you for reaching out to the Docusign Community.
The “Content Policy” error message makes references to a spam filter in the receiving domain configuration that prevents the message from being delivered. The domain administrators will be in the best position to whitelist our domains so the email can be successfully delivered. You can find more details on how to ensure the right domain settings have been included, here:
Why aren't my signers receiving Docusign Notification emails?
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
+15- Community Moderator
- 2070 replies
Hi
I hope you are doing well.
I would like to confirm if you could solve your issue by utilizing the suggested solution?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.