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I have a free account that was automatically created when someone needed me to sign a document. Then after a few months I opened a paid account. Now I want everything to flow through my paid account but when this one person sends me docs to sign it goes to the free one. How do you delete a free account?

Welcome to the Community, 

I am glad that you upgraded to a paid account. 

You can easily (https://support.docusign.com/articles/How-do-I-cancel-or-downgrade-my-account) close your account from within the DocuSign application.  It is the same process, with a duplicate account. 

 

Happy Holidays, 

Marc


Thanks Marc!


please Unsubscribe me.

someone else opened account


Hi I need help to delete a free account that i have created today. Thanks


Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks


Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks


Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks


Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks


#8

Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks


#9

Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks


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