I have a free account that was automatically created when someone needed me to sign a document. Then after a few months I opened a paid account. Now I want everything to flow through my paid account but when this one person sends me docs to sign it goes to the free one. How do you delete a free account?
Welcome to the Community,
I am glad that you upgraded to a paid account.
You can easily (https://support.docusign.com/articles/How-do-I-cancel-or-downgrade-my-account) close your account from within the DocuSign application. It is the same process, with a duplicate account.
Happy Holidays,
Marc
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