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Completed envelopes

  • April 23, 2024
  • 4 replies
  • 42 views
C
Newcomer
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When I send out contracts, the project manager initials, then it goes to our vp for signature and then to the subcontractor.  The project manager does not want a copy of the completed envelope.  Is there a way to cut that off?

Best answer by Alexandre.Augusto

Hello, @Caye 

 

Welcome to the Docusign Community!

 

No, there is not possible. All recipients receive an email notification of completion. 

 

Your Project manager can login to the account, click on his initials on the right top corner, My Preferences, Notifications then unselect the type of Recipient emails notifications he wants or not to receive.

 

I hope that helps.

Alexandre

4 replies

Alexandre.Augusto
Docusign Employee
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Hello, @Caye 

 

Welcome to the Docusign Community!

 

No, there is not possible. All recipients receive an email notification of completion. 

 

Your Project manager can login to the account, click on his initials on the right top corner, My Preferences, Notifications then unselect the type of Recipient emails notifications he wants or not to receive.

 

I hope that helps.

Alexandre

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JohnSantos
Guru
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  • JohnSantosGuru
  • Guru
  • April 23, 2024

@Caye - Have you look into the recipient email notifications?  I believe the project manager can turn off recipient notifications for completed envelopes in their preference settings.   This would be for all envelopes if they have a DocuSign account.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Justin Jiang
Established Contributor
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  • Justin JiangEstablished Contributor
  • Established Contributor
  • April 25, 2024

Hello!

I hope you are doing well. Besides the email notifications in DocuSign, the PM can create an outlook rule to move the email to deleted.

 

If there are any questions, please do not hesitate to reach out.
 
Very Respectfully,
Justin Jiang

 

Welcome to the DocuSign Community and University! Your feedback is immensely appreciated. If this answer resolves your issue, please feel free to give it a Like and mark it as the "Best Answer". This helps others in the community find the information they need. Visit us at http://dsucustomers.docusign.com for more resources and support.
C
Community Moderator
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Hi @Caye,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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