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Completed envelopes

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When I send out contracts, the project manager initials, then it goes to our vp for signature and then to the subcontractor. The project manager does not want a copy of the completed envelope. Is there a way to cut that off?

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Alexandre.AugustoAnswer

Docusign Employee

Hello, @Caye

Welcome to the Docusign Community!

No, there is not possible. All recipients receive an email notification of completion.

Your Project manager can login to the account, click on his initials on the right top corner, My Preferences, Notifications then unselect the type of Recipient emails notifications he wants or not to receive.

I hope that helps.

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

Alexandre.Augusto

Answer

Docusign Employee

Hello, @Caye

Welcome to the Docusign Community!

No, there is not possible. All recipients receive an email notification of completion.

Your Project manager can login to the account, click on his initials on the right top corner, My Preferences, Notifications then unselect the type of Recipient emails notifications he wants or not to receive.

I hope that helps.

Alexandre

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Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

JohnSantos

Guru

@Caye - Have you look into the recipient email notifications? I believe the project manager can turn off recipient notifications for completed envelopes in their preference settings. This would be for all envelopes if they have a DocuSign account.

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

Justin Jiang

Established Contributor

Hello!

I hope you are doing well. Besides the email notifications in DocuSign, the PM can create an outlook rule to move the email to deleted.

If there are any questions, please do not hesitate to reach out.

Very Respectfully,
Justin Jiang

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Welcome to the DocuSign Community and University! Your feedback is immensely appreciated. If this answer resolves your issue, please feel free to give it a Like and mark it as the "Best Answer". This helps others in the community find the information they need. Visit us at http://dsucustomers.docusign.com for more resources and support.

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Christopher.Alpizar

Docusign Employee

Hi @Caye,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.