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Question

Completed document name shown as *.docx.pdf


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We use a docx file as template document, because docx file is only supported file extension with customized fields. When signature is completed, the document is shown as *.docx.pdf. Is there a way the completed document shown only as *.pdf?  

2 replies

Pau123
New Voice
Forum|alt.badge.img+2
  • New Voice
  • 10 replies
  • June 17, 2024

Hmm, it’s possible this thread from a while back in the Docusign Community might help she some light on the issue you're having: 

 


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  • Community Moderator
  • 2554 replies
  • July 1, 2024

Hello @dujianjun79 ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!