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neethujkp
Frequent Contributor
Frequent Contributor
June 7, 2024
Solved

Clickwrap and eSignature on the same agreement

  • June 7, 2024
  • 1 reply
  • 98 views

We have a requirement to get consent from the customer, by clicking "I agree" checkbox in the agreement. We are considering clickwrap feature for this. However, we need to capture the customer signature also in the same agreement. Is it possible to combine clickwraps and eSignature. Or is there any alternative workarounds?

Best answer by Michael.Rave

@neethujkp 

I am not aware of a way to combine a clickwrap and an envelope with signatures at this point in time, but there are several different ways on how this can be done in an envelope without a clickwrap.

However, this is typically solved by using Supplemental Documents in the envelope for example T&Cs and setting up the desired action, which can be that they need to accept it. There is also an “Approval” field that allows you to change the text that could leveraged for this purpose.

You could also just add a checkbox and make it mandatory to be filled out by the recipient.

1 reply

Michael.Rave
Docusign Employee
Docusign Employee
June 7, 2024

@neethujkp 

I am not aware of a way to combine a clickwrap and an envelope with signatures at this point in time, but there are several different ways on how this can be done in an envelope without a clickwrap.

However, this is typically solved by using Supplemental Documents in the envelope for example T&Cs and setting up the desired action, which can be that they need to accept it. There is also an “Approval” field that allows you to change the text that could leveraged for this purpose.

You could also just add a checkbox and make it mandatory to be filled out by the recipient.

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