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changing witness contact mobile/cell phone authentition

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Hi. I’ve been sent a document to sign. I needed to have a witness. I filled out the witnesses wrong mobile phone number. Can I change it?

Alexandre.AugustoAnswer

Docusign Employee

Hello, @Justinnz

You can correct it.

Go to the manage page, select the envelope with the recipient that you want to correct then click on the Correct option in the actions menu (a little blue arrow on the right).

Your envelope will be in correction mode, so you can edit the recipiente phone number then click Next, Correct so the envelope will be resent.

OK?

Let me know if that works for you.

Best,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

Alexandre.Augusto

Answer

Docusign Employee

Hello, @Justinnz

You can correct it.

Go to the manage page, select the envelope with the recipient that you want to correct then click on the Correct option in the actions menu (a little blue arrow on the right).

Your envelope will be in correction mode, so you can edit the recipiente phone number then click Next, Correct so the envelope will be resent.

OK?

Let me know if that works for you.

Best,

Alexandre

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Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

A

Alejandro.Ramos

Docusign Employee

Hi @Justinnz,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.