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changing witness contact mobile/cell phone authentition

  • March 13, 2024
  • 2 replies
  • 449 views
J
Newcomer
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Hi.  I’ve been sent a document to sign.  I needed to have a witness.  I filled out the witnesses wrong mobile phone number.  Can I change it?

Best answer by Alexandre.Augusto

Hello, @Justinnz 

 

You can correct it.

Go to the manage page, select the envelope with the recipient that you want to correct then click on the Correct option in the actions menu (a little blue arrow on the right).

Your envelope will be in correction mode, so you can edit the recipiente phone number then click Next, Correct so the envelope will be resent.

OK?

Let me know if that works for you.

Best,

Alexandre

2 replies

Alexandre.Augusto
Docusign Employee
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Hello, @Justinnz 

 

You can correct it.

Go to the manage page, select the envelope with the recipient that you want to correct then click on the Correct option in the actions menu (a little blue arrow on the right).

Your envelope will be in correction mode, so you can edit the recipiente phone number then click Next, Correct so the envelope will be resent.

OK?

Let me know if that works for you.

Best,

Alexandre

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A
Community Moderator
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Hi @Justinnz,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

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