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Hi there,
How do I go about changing the details on an invoice that was already created? Is it possible to change some of the details?
Thanks,
Imke
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Hi
Not all information can be changed/updated after an invoice has been created. In this case, please, open a case with the support/billing account team and explain what you need to change in your invoice. They will check internally and reply to you soon.
To open a case, please access: https://support.docusign.com/s/contactSupport?language=en_US
Tutorial: Open a case in the Docusign Support Center
Understand your Docusign invoice for Web plans
Please, let me know if I could help you with this topic!
Ok great, thank you! I’ll create a support ticket.
Ok great, thank you! I’ll create a support ticket.
Perfect! I hope they can help you by updating the current invoice!
Let me know if I can help you with something more. If not, could you please click on "Select as Best" in my last comment? Thank you!
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