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Hi there,

 

How do I go about changing the details on an invoice that was already created? Is it possible to change some of the details?

 

Thanks,

Imke

Hi @Imke Gevers !

Not all information can be changed/updated after an invoice has been created. In this case, please, open a case with the support/billing account team and explain what you need to change in your invoice. They will check internally and reply to you soon.

To open a case, please access: https://support.docusign.com/s/contactSupport?language=en_US

 

Tutorial: Open a case in the Docusign Support Center

Understand your Docusign invoice for Web plans

 

Please, let me know if I could help you with this topic!

 

Ok great, thank you! I’ll create a support ticket.

Ok great, thank you! I’ll create a support ticket.

Perfect! I hope they can help you by updating the current invoice!

Let me know if I can help you with something more. If not, could you please click on "Select as Best" in my last comment? Thank you!

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