Change name of subscriber after first signature

Hello ​@Katrin 

Welcome to the DocuSign Community!

if they have adopted a signature before or need to change it, you can select a signature by clicking on the signature added to the document and then click on Change, you should be able to see a list of your saved signature and initials to choose from or click + ADD to add a new signature.

here are some DS links:

Change your signature
Change your signature or adopt a custom signature

Some point to consider:
1. Just to have multiple signatures, DocuSign account is required.
2. Do not lock the name for recipients.
3. First-time signers cannot modify their signature after the initial signature adoption.

hope it helps!

Thank you for your reply but I need a solution for point 3, the change of signature after the initial signature for users who do not have a DocuSign-Account. I do not see the “lock recipients” option in our live-account-administration.

So lock recipients name & email will be visible in advance setting while preparing the envelope. and that depends on DocuSign plan, some advanced features and options are supported only in specific DocuSign plans.

link: https://support.docusign.com/s/document-item?language=en_US&bundleId=gav1643676262430&topicId=jby1578456306161.html&_LANG=enus

Pricing web page for more details on the features included with your plan. 

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We have 1000+ documents to sign and I can not be sure that I can't be sure that every colleague is paying attention. Is there a way to deactivate the “lock recipient” option centrally as an admin? 

And unfortunately, I do not see these signing setting options in our test and live account. 

As mentioned, we have an individual volume plan up to 4.999 envelopes per year so I suppose these options should be available to us.

In our developer account I can see the “Signature Adoption Configuration” (see screenshots attached; we are from Germany, so the screenshot is in German) and it is possibile for recipients to change their name when signing. I disabled to lock recipient option. In the admin area of the live account, I don't see the “Signature Adoption Configuration” at all. What could be the reason for this?

I would also like to add that I can also see the advanced settings (i.e. “erweiterte Einstellungen”) when sending in the test account, but not in the live account. I have placed both admin interfaces next to each other and the settings are identical in the developer and live account. What could be the reason for this?

Ok, thank you very much! I will do so.

Hello ​@Katrin ,

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Best regards,
Rodolfo | Docusign Community Moderator
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