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Docusign Employee
Community UserDocusign Employee
Legacy User
March 12, 2018
Solved

Certificate of Completion

  • March 12, 2018
  • 4 replies
  • 228 views

I would like to see the Certificate of Completion added to finished e-mail so that I have one e-mail with the signed document and the auditrail.

Best answer by Community Expert

Go to DocuSign Admin - Signing Settings - Envelope Delivery Section - Two options:

Attach Documents to completion email

Attach certificate of completion to envelope.

Having both checked will get you what you want.

Hope this helps.

4 replies

Docusign Employee
Community ExpertDocusign EmployeeAnswer
Docusign Employee
March 12, 2018

Go to DocuSign Admin - Signing Settings - Envelope Delivery Section - Two options:

Attach Documents to completion email

Attach certificate of completion to envelope.

Having both checked will get you what you want.

Hope this helps.

Docusign Employee
Community MemberDocusign Employee
Legacy User
June 20, 2019

Will this work if I had my clients sign on June 17th and did not ask for the certificate, but now I need that certificate? Is it too late?

Docusign Employee
Community MemberDocusign Employee
Legacy User
June 27, 2019

If you go to the completed section, go to the document in question, on the far right is a drop down box that says MOVE and a down arrow. Click the down arrow and then click on history. From there you can down load the old certificate.

Docusign Employee
Community MemberDocusign Employee
Legacy User
September 30, 2021

How do I access the certificate of completion?

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