We have multiple signers of our contracts. These signers have different roles.
Is it possible to define that only signers in a certain role need to go through the authentication flow?
Or will all signers need to pass KBA in order to sign the envelope?
Hi,
Thank you for reaching out here in the DocuSign Community.
I appreciate you sharing your concern. This option can be enabled by an account administrator in Settings>Security Settings>Recipient Authentication Settings>The sender can require that a recipient must authenticate on any envelope sent from this account.
Once this setting has been turned on, you will be able to choose your recipient authentication preferences manually when creating a new envelope, as explained in Step 5 in the guide provided below:
For more details on how to manage the account Authentication Settings, see:
Note: Some advanced features and options are supported only in certain DocuSign plans. Your account plan might not support some options discussed in this help topic.
For more information about which options are available for your account, contact your account administrator. Or, visit our Plans and Pricing web page for more details on the features included with your plan.
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Feel free to let us know if you need further assistance with this.
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | DocuSign Community Moderator
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