Can I update one of the signer's email addresses when the document has been partially completed by other signers?

Forum|Forum|7 years ago
November 8, 2018
1 reply
111 views

I sent a document to 5 signers. All have signed except for one. I wanted to send this document to the last signer's assistance to expedite the signing. Can I update the last signer's email address or forward the document to the last signer's assistance when the document is partially signed?

eSignature

Best answer by Community Expert

As the Sender you can "Correct" the envelope and change the email address of the last signer. This results in an email to the removed email address stating that a correction has occurred and they no longer have access as well as an email to the new email address asking them to review and sign. Here is a link to the DocuSign documentation outlining the process, and outcomes....https://support.docusign.com/en/guides/ndse-user-guide-correct-documents

C

Community Expert

Answer

Docusign Employee

As the Sender you can "Correct" the envelope and change the email address of the last signer. This results in an email to the removed email address stating that a correction has occurred and they no longer have access as well as an email to the new email address asking them to review and sign. Here is a link to the DocuSign documentation outlining the process, and outcomes....https://support.docusign.com/en/guides/ndse-user-guide-correct-documents

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