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Are all items that you DocuSign available for you to see or are there times that you may sign something but there is no record under "manage"?

  • December 9, 2018
  • 1 reply
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Are all items that you DocuSign available for you to see or are there times that you may sign something but there is no record under "manage"?

Best answer by Community Expert

All items associated to your DocuSign Account by way of the email address you use for DocuSign should show in the DocuSign Manage inbox (inbox, sent, drafts, deleted).

Check to verify you haven't set any Filters, or edit the Filters to see data older than 6 months as that is a typical default and may restrict seeing envelopes that are older than 6 months.

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  • Docusign Employee
  • 1935 replies
  • Answer
  • December 10, 2018

All items associated to your DocuSign Account by way of the email address you use for DocuSign should show in the DocuSign Manage inbox (inbox, sent, drafts, deleted).

Check to verify you haven't set any Filters, or edit the Filters to see data older than 6 months as that is a typical default and may restrict seeing envelopes that are older than 6 months.