Are all items that you DocuSign available for you to see or are there times that you may sign something but there is no record under "manage"?

Forum|Forum|7 years ago
December 9, 2018
1 reply
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eSignature

Best answer by Community Expert

All items associated to your DocuSign Account by way of the email address you use for DocuSign should show in the DocuSign Manage inbox (inbox, sent, drafts, deleted).

Check to verify you haven't set any Filters, or edit the Filters to see data older than 6 months as that is a typical default and may restrict seeing envelopes that are older than 6 months.

C

Community Expert

Answer

Docusign Employee

All items associated to your DocuSign Account by way of the email address you use for DocuSign should show in the DocuSign Manage inbox (inbox, sent, drafts, deleted).

Check to verify you haven't set any Filters, or edit the Filters to see data older than 6 months as that is a typical default and may restrict seeing envelopes that are older than 6 months.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.