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Are all items that you DocuSign available for you to see or are there times that you may sign something but there is no record under "manage"?
- Legacy User
Best answer by Community Expert
All items associated to your DocuSign Account by way of the email address you use for DocuSign should show in the DocuSign Manage inbox (inbox, sent, drafts, deleted).
Check to verify you haven't set any Filters, or edit the Filters to see data older than 6 months as that is a typical default and may restrict seeing envelopes that are older than 6 months.
- Docusign Employee
- Answer
All items associated to your DocuSign Account by way of the email address you use for DocuSign should show in the DocuSign Manage inbox (inbox, sent, drafts, deleted).
Check to verify you haven't set any Filters, or edit the Filters to see data older than 6 months as that is a typical default and may restrict seeing envelopes that are older than 6 months.
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